Ebay: The UI Experts

Posted in Trivial on June 12th, 2007

What a sad and hopelessly unusable site, Ebay is becoming. I canceled my credit card account, and without any means to bill me, Ebay has now placed my account on hold. After clicking through 3 pages before getting to opportunity to log-in, I read the following message:

This account has been restricted and you will not be able to bid or list on eBay. To avoid further collections please pay your fees today by following these steps:

• Log on to http://www.ebay.com
• Click ‘Site Map’ at the top of the page
• In the ‘My Selling Account’ section, click ‘Make a Single Payment’. Sign in if requested
• Select a method to pay your eBay fees and follow the online instructions on page

Great. You couldn’t just give me a link to the “Make Single Payment” page?

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